| 04/12/19 9788, Force Area Fraudster Warning.
Bath Trading Standards have alerted us to a number of incidents where residents have been telephoned by someone falsely claiming to be from the ‘credit investigation’ or ‘debt advice’ departments of the Citizens Advice Bureau.
This can be an expensive and worrying time of year for many people, so it can be easy for them to fall prey to scammers, particularly if they appear to be offering some relief from debt. It is also a concern that the scammers are using the Citizens Advice name as that is where consumers are signposted for most problems.
Although these reports have come from Bath, the calls are not likely to be area specific. If anyone has been affected by a similar telephone call, the advice from Trading Standards is to call the Citizens Advice Consumer Service on 03454 04 05 06 or report it online at https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/consumer-service/
Another suspicious incident occurred in Canterbury Road, Bath. At approximately 3pm on Friday 29 November, a male has called at the home of an elderly female claiming to be from BBC Market Research. He wanted to go inside the property to complete the survey, despite the resident saying she would send it on. The male also suggested he could pay £1,000 towards the TV licence. As he neither wore or showed any form of ID the resident became suspicious and shut the door on him. Remember that you don’t have to answer the door to anyone you don’t know or weren’t expecting. Always use a door chain if possible.
We want to remind residents to be wary of any unexpected callers at your door, especially those offering unwanted services or selling items that may be of poor quality and over-priced. Always use a trader who has been recommended to you by a trusted source. All items must come with a 14-day cooling off period, and any quote should be on company stationery containing the seller’s address and phone number